Singla Footwear – Privacy Policy
Last Updated: 22-Nov-2025
Singla Footwear (“we”, “our”, “us”) operates the Singla Footwear mobile application and website (together referred to as the “Platform”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.
By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information to enable a seamless shopping experience:
1.1 Personal Information Provided by You
Name
Phone number
Email address
Delivery address
Account login details (password is encrypted)
Support queries or ticket information
1.2 Automatically Collected Information
Device information (model, OS version, unique device identifiers)
IP address and browser information
App usage data and interactions
1.3 Location Information
We may request access to your location to:
Show nearby delivery availability
Improve shipping accuracy
Enable location-based services
You can manage permissions anytime from your device settings.
1.4 Payment Information
We do not store card or UPI details.
Payments are processed securely through third-party payment gateways that follow PCI-DSS compliance.
1.5 Push Notifications
We may collect device tokens to send:
Order updates
Offers, discounts, and promotional messages
Support updates
You can disable notifications from your device settings.
2. How We Use Your Information
Your information is used to provide and improve our services, including:
Creating and managing your account
Processing orders and payments
Sending order confirmations, updates, and notifications
Providing customer support and responding to tickets
Enhancing app performance and troubleshooting issues
Sending promotional offers (only with consent)
Ensuring security, fraud prevention, and compliance with legal requirements
3. How We Share Your Information
We do not sell your personal data. We may share information with:
3.1 Service Providers
Payment gateway partners
Delivery partners
Cloud hosting providers
Notification services
These partners access only the data required to perform their services.
3.2 Legal Requirements
We may disclose information if required by:
Law enforcement agencies
Government authorities
Court orders or legal processes
4. Data Storage & Security
All your personal information is stored on secure servers.
Passwords are encrypted.
We use security measures to protect against unauthorized access or misuse.
However, no online system is 100% secure. You use the Platform at your own risk, but we take all reasonable precautions.
5. Your Rights & Choices
You can manage your personal information through the app:
✔ Update information
Change your mobile number, email, address, or account details anytime.
✔ Change password
You can reset or update your password through account settings.
✔ Delete your account
You may request account deletion directly through the app. Once deleted:
Your profile and order history may be removed or anonymized.
Certain data may be retained to comply with legal requirements.
✔ Manage notifications
Enable or disable push notifications from device settings.
✔ Location control
Grant or revoke location access from device settings.
6. Children’s Privacy
Our services are not intended for individuals under 18 years. We do not knowingly collect data from minors.
7. Third-Party Links
The Platform may include links to external websites. We are not responsible for their content or privacy practices.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of the Platform means you accept the updated terms.
9. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact:
Singla Footwear – Support Team
Phone: +91 9464151581
Address: Singla Footwear, Main Road, Near St No 3, Paras Ram Nagar, Bathinda, 151001